Easily Communicate with Customers

Streamline All of your customer messages in one place

The Liftify platform makes it easier than ever for you to centralize all of your customer communications into one place for your team to work from.

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Why It Matters

Communicate with your customers More Efficiently

Manage all of your inbound and outbound communications in one centralized AI enabled dashboard to effortlessly master your customer communications. 

Better Experience
Communicate how your customers want you to
Internal Efficiency

Help your team become more efficient

Don't Miss Inquiries
Don't miss out on any inquiry from a customer
Close More Leads
Drive more business by quickly responding
We Care Plumbing & HVAC A We Care Plumbing & HVAC B
Bone Dry Roofing A Bone Dry Roofing B
Barnes Crossing A Barnes Crossing B
WCA.A WCA.B
Nuhaus Outdoors A Nuhaus outdoors B
Messaging Solutions

Ways You Can Communicate With Your customer:

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1-1 Text Messaging

Send 1-1 text communications with customers to book an appointment, provide an update, or more
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Website Chat

Allow potential customers to chat with you live on your website or leave a message to follow up
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Social Media Inboxes

Centralize all of your social media inboxes including Google, Facebook, Instagram, and more
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Mass Texting Campaigns

Schedule marketing campaigns to customers to book additional service or share important info

 

1-1 Text Messaging

Securely Text With Your customers 

Many customers prefer text as a channel of communication. Effortlessly start, track, and communicate with your customers within the Liftify dashboard. Utilize our pre-built templates and AI assist to streamline the process for your team and interact with your customers in the way they want to communicate.

Popular SMS Features
  • AI and pre-built templates to easily communicate
  • Get alerted via email and/or via browser notification 
  • Attach files and other resources 
  • Assign to specific team members
  • Easily move open conversations to 'closed' threads
  • Track texting permissions and opt-outs effortlessly
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Website Chat

Chat Live with customers directly from Your Website

Allow customers to interact with you via a live chat from your website. Answer questions, schedule an appointment, or move the conversation off a browser and to a 1-1 text messaging sequence. 

Popular Website Chat Features
  • Custom branding to your business
  • AI and pre-built templates to easily communicate
  • Set out of office hours 
  • Attach files and other resources 
  • Assign to specific team members
  • Easily move open conversations to 'closed' threads

 

Social Media Inboxes

Centralize all Company Social Media Messages 

Integrate all of your company social media profiles and the places customers might reach out of you into one easy to use dashboard. Get alerted when a new message comes in, easily respond, and close out completed conversations.

Popular Messaging Features
  • AI and pre-built templates to easily communicate
  • Attach files and other resources 
  • Assign to specific team members
  • Easily move open conversations to 'closed' threads

Respond to all of your inquiries

100%

liftify social funnel
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Google Business Page

Allow your customers to send you messages from your Google Business Profile and chat live.

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Facebook

Track messages to your Facebook business page within the platform and communicate with customers.

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Instagram

See all inquiries from your Instagram page(s) within the Liftify dashboard.

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LinkedIn

Monitor any messages that come to your companies profile page and quickly respond to them.

 

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Mass Texting Campaigns

Execute outbound Text Campaigns To Customers

Schedule targeted SMS campaigns to your customers to remind them of special offers, maintenance scheduling, or other activities that they need to know. 

Popular Mass Texting Features
  • Build customized target lists
  • Schedule in advance and spread out over a period of time
  • Manage responses within the messaging dashboard
  • Measure deliverability and campaign performance

In order to receive outbound text campaigns, customers do have to opt-in to receive marketing communications via text from your company. All campaigns must follow A2P 10DLC and  TCPA regulations.

Use Case

Customer Story: Watergate Roofing

See why Watergate Roofing switched to Liftify to improve not only their online reviews but also their customer experience by partnering with Liftify for their Indianapolis based home service business.

Ready to streamline your messages? Contact our team.

Contact our team today and see if we can help you streamline your customer communications and gain a competitive edge in your business.

Schedule A Demo