Know What Is Being Said About You Online

Continually Track & Respond To Your Online Reviews

Get real-time updates and alerts when new reviews are left about your brand in any online platform.

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Why It matters

Monitor Everything Said About Your Brand Online

In today's digital world, your online reputation is your brand. Have clear visibility into all public reviews in one centralized place and provide access to everyone on your team who needs to know or respond to the feedback. 

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Instant Alerts & Real Time Data

Be notified instantly when new reviews get posted on your platforms.

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Respond To Reviews From One Place

Respond to your reviews directly from the Liftify Dashboard using our tools.

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Create Cases To Follow Up On Issues

Open a thread and track specific reviews that need further action.

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Alerts & Real Time data

Make Your Team Aware Of The Info They Need

Centralize all of your incoming reviews in one place and alert appropriate team members that need to be aware and/or respond to those reviews. Permission based roles available to provide your corporate or local staff with the information they should see without having to provide them with admin access to Google Business Profiles and other accounts.

Popular Features
  • Unlimited directory / review site tracking
  • Unlimited number of locations tracking
  • Unlimited users
  • Permission based roles and access for team
  • Customizable email and text notification preferences
  • Real time alerts and data in dashboard
  • Create cases for open issues that need to be resolved
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Review Responding

Respond Publicly To Your Reviews Effortlessly

Responding to every review is important for SEO and also for future customers who are evaluating your business. Our system makes it easy to see new reviews, reply, and track responses all in one simple view. 

Popular Features
  • Reviews from all directories / review sites in one dashboard
  • See past responses and easily respond to reviews
  • AI and pre-built templates to easily generate responses
  • Filter to specific locations or reviews that haven't been responded to
  • Create cases for open issues that need to be resolved
Cases

Create cases for specific Reviews That Need Follow Up

When you have a review that needs further follow up from your team, there needs to be an easy way to manage that task and make sure that it gets done. Our system allows you to easily track open threads from reviews and keep your team accountable to closing the loop with the customer.

Popular SMS Features
  • Create cases from reviews that need further follow up
  • Track cases in one simple view
  • Assign to team member and alert them via email
  • Track how long cases have been opened
  • Close completed cases 
  • Track trend reporting and analytics on cases
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Additional Features of Our Monitoring Solution

We Handle All Setup
Our team will do the heavy lifting to get all of the monitoring setup for your location(s).
Reporting & Analytics
Access trend and summary data to see your review response % and case tracking resolution.
AI Assist
Our integrated AI technology makes responding to reviews easier than ever before.
Competitor Tracking
Keep a pulse on your competition's reviews and what people are saying about them.
Use Case

Customer Story: CertaPro Painters Corporate Team

Hear from CertaPro Painters General Manager Patrick Goffinet on how Liftify has helped him as a corporate team member who manages a group of franchisees better track and monitor the progress of the franchisees he is responsible for. 

Get in Touch

Interested in learning more? Let's Schedule a call.