You deserve to have clear and compelling visuals that help you see high level data and easily drill down into your metrics in ways that helps your business gain key insights and grow.
Stay Up To Date
Always stay current on your reputation stats
See Trends
Identify trends over time and future run rates
Schedule Reports
Reports automatically sent to your inbox
Drill Down Into Data
Drill down into your data to gain further insights
Reporting & Analytics
Our Most Popular Reporting Solutions
See our most popular reporting solutions used by our customers to make sense of all of their reputation data.
See all of your public review ratings and reviews from all platforms directly within the Liftify dashboard. View overall trends, segment by location, and much more.
Popular Features
Ratings reports over time
Ratings by locations
Leaderboard of which employees are earning reviews
Year over year comparison
Review response rates
NPS by Google Reviews
Custom dashboards
Customizable permissions
Summarize insights across all reviews with AI
Scheduled reporting via email
Surveys
Measure Internal Metrics Such As NPS and CSAT Scores
Compelling visuals provide a clear summary and breakdown of your survey responses and metrics over time. See overall trends or click to drill into specific data points to learn more.
Popular Features
Survey scores over time
Scores by locations
Year over year comparison
Custom dashboards
Customizable permissions
Scheduled reporting via email
Messaging
Monitor Response Times To Customer Messages
See how your team is handling inbound customer messages from your website, social channels, or text conversations. Measure overall, by location, or by employee.
Popular Features
Response time reports
Active conversation report
Total messages over time report
Custom dashboards
Customizable permissions
Scheduled reporting via email
Cases
Manage Open Cases And Close The Loop On Issues
Manage open customer issues from reviews or surveys by opening a case and assigning to a team member on the team to resolve. Watch the case progression and ensure that all customer issues are resolved in a timely manner.
Popular Features
Assign to specific team member
Monitor progress of ticket
Time to close case report
Status by stage report
Open cases by team member report
Customizable permissions
Scheduled reporting via email
Additional features
Gain Insights To Move Your Business Forward
Custom Filtering
Easily set up custom filters specific to your business to drill down into the data and gain insights.
Permission Based Access
Set up user permissions so that everyone on the team sees just the reporting they need.
Scheduled Reporting
Schedule any report to hit your inbox via email or download data to manipulate in excel.
AI Enabled
Utilize AI to identify trends and themes of what is going well and what needs to improve.
Reporting Use Case
Tyler Fyock, Marketing Manager at SERVPRO Team Holland
Hear from restoration marketing manager Tyler Fyock on his experience using the Liftify dashboard and reporting features to track data and report out to his leadership and team the impact Liftify is making in their business.
Get in Touch
Interested in learning more? Let's Schedule a call.
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