Podium replacement for ServiceTitan reviews? We have you covered!
The Podium integration with ServiceTitan has ended, and your completed-job review requests stopped with it. Liftify picks that workflow back up — reviews are what we do best.
ServiceTitan has ended its Podium integration. Your completed-job review requests stopped with it.
- Operators reported receiving notice roughly three to four weeks before the connection was switched off.
Where this comes from: operators who contacted us, and public reporting on the change — not from inside either company. Details varied by account, so confirm your own position before you act on anything here. We stand behind what we know first-hand, and nothing beyond it.
Source: Operators who contacted us, and public reporting on the change · Last updated: August 18, 2026
One thing to replace, and one company that does only that.
The connection that ended drove your reviews. That is the piece worth solving properly — and it is the piece Liftify has spent its entire existence on.
The workflow that just stopped, running again
Completed-job review requests, a response on every review, reporting for every location, and review integrity monitoring — managed by our team, not handed to yours.
See ReviewPro →For the private feedback side
An add-on to ReviewPro, for operators who were running customer surveys and private feedback through Podium and want that back too.
See ExperiencePro →Reviews are the whole company
Not a module inside a messaging suite. It is what we are built to do, and the only thing we ask you to judge us on.
We run it, you do not
You get a login and the full dashboard, but the day-to-day is ours: the sending, the responding, the monitoring, the reporting.
Built for operators at scale
Every location routed to its own profile, whether you run five or five hundred — with reporting that rolls up across brands, markets and states.
Every workflow, and where it lands.
| Podium workflow | Liftify position |
|---|---|
| Completed-job review requests | Covered by ReviewPro |
| Review management and response | Covered by ReviewPro |
| Multi-location review reporting | Covered by ReviewPro |
| Review integrity monitoring | Covered by ReviewPro |
| Contact and job context sync | Covered by ReviewPro |
| Private customer feedback and surveys | Covered by ExperiencePro |
| Appointment reminders and confirmations | Not replaced |
| Dispatch notifications | Not replaced |
| Maintenance plan and warranty campaigns | Not replaced |
| Lead writeback | Not replaced |
| Conversation and call writeback | Not replaced |
| Payment writeback | Not replaced |
| Phones, inbox, AI CSR, online booking | Not replaced |
Every row below is a Podium workflow an operator might have running. Covered means it runs in Liftify today. Not replaced means exactly that — you will need another answer for it, and we would rather you knew that now than after you signed.
Completed-job review requests
Covered by ReviewProReview management and response
Covered by ReviewProMulti-location review reporting
Covered by ReviewProReview integrity monitoring
Covered by ReviewProContact and job context sync
Covered by ReviewProPrivate customer feedback and surveys
Covered by ExperienceProAppointment reminders and confirmations
Not replacedDispatch notifications
Not replacedMaintenance plan and warranty campaigns
Not replacedLead writeback
Not replacedConversation and call writeback
Not replacedPayment writeback
Not replacedPhones, inbox, AI CSR, online booking
Not replacedLet us help you move your Podium review program to Liftify.
Every switch offer is different — your size, your locations, what your current provider’s agreement looks like. Fifteen minutes and you will know exactly what we can do.
Let Liftify take care of the details, you keep running your business.
It is why G2 buyers hand us Best Relationship and Best Support awards season after season — the service is the product as much as the software is.
- 01
Inventory
Liftify audits every Podium workflow you actually use, not the ones you bought.
- 02
Map
The ServiceTitan data and trigger behind each one.
- 03
Classify
Covered by Liftify, needs another solution, or manual for now.
- 04
Launch
Tested completed-job trigger, a named owner on our side, and a 30-day review of delivery.
The results speak for themselves. Liftify on ServiceTitan just works.
Like you, we pride ourselves on performance. That starts with customer service, so you can do what you do best.
review volume year over year, with the 4.88★ average held
PE-backed garage door platform · 22 locations across five states, running on ServiceTitan
September 2025 to July 2026 versus the same months a year earlier
Liftify reporting, pulled 8 August 2026
year-over-year increase in review run rate
Multi-brand HVAC, plumbing and electrical group · 17 locations across 5 brands, running on ServiceTitan
Year over year, as published March 2026
MAX Service Group case study
average rating on G2, and #1 for Results in Multi-Location Marketing Platforms
Rated by verified software buyers, not by us
Summer 2026 badge season
G2 product profile
Straight answers.
Has the Podium ServiceTitan integration really ended? +
Yes. Operators reported receiving notice from ServiceTitan ahead of the shut-off. Timing and affected workflows differed by account, so check your own notice for exactly what changed on yours.
Does Liftify replace Podium? +
No. We cover reviews, review response, and customer feedback. If you use Podium for phones, inbox, payments, messaging, or booking, you need a separate answer for those — and we will tell you that on the call rather than after you sign.
Can Liftify trigger review requests from ServiceTitan? +
Yes. We use completed-job status to send review requests for qualified ServiceTitan accounts.
We are still under contract with Podium. Does that stop us? +
No. Liftify runs alongside whatever you are still paying for, so you can get reviews moving again without waiting for a renewal date. Tell us where you sit in your agreement when we talk — what we can do about an overlap depends on your size and your situation, which is why we would rather discuss it than publish a blanket offer.
Will Liftify migrate my Podium conversations, payments, or call history? +
No. Those records stay in Podium. Export them before your access changes.
Can you guarantee no interruption? +
No, and be skeptical of anyone who does. We will give you a tested plan, a named owner, and a clear scope.
How fast can you get us live? +
We will give you a date on the assessment call and hold to it.
What does it cost? +
Priced to your business. We will walk you through it on the call, once we know which workflows you actually need covered.
Contact us today to keep your review mechanism intact and see the Liftify difference.
We are the best rated platform in this space — 5.0 out of 5.0 on G2, and #1 for Results in Multi-Location Marketing Platforms. Reviews are all we do, and our customer success team is ready to look at your setup and give you a date.
- Free 30-day pilot for up to 5 locations. No fee or contract required.
- A named owner on our side, from the first call through launch
- A go-live date given on the call, not a range
- Priced to your business after the pilot
Get your switch offer
Six fields, and a real person calls you back.
Got it. We will be in touch.
Someone from our team will reach out to talk through your setup and what we can do. If your notice date is close, call us and we will get you on the calendar today.
Call (463) 217-0032You earn the trust on every job.Liftify makes sure everyone knows it.
That is the whole job. Liftify is the trust layer for home services — the requests, the responses, and the reputation your next customer reads before they ever call you.
More reviews. Better visibility. Be the name they call first.
ServiceTitan is a trademark of ServiceTitan, Inc. Podium is a trademark of Podium Corporation, Inc. Both are used here for identification only. Liftify is not affiliated with, endorsed by, sponsored by, or certified by either company.